Fraud Alerts

This page will be updated regularly to notify you of the latest scams.

Email Claiming to be from NACHA -- Phishing Alert

Effective July 22, 2010

Random individuals are receiving a falsified e-mail with the subject title "Unauthorized ACH Transaction."  The e-mail appears to be from NACHA -- The Electronic Payments Association tellng them that there is a problem with an ACH transaction they have originated.  This e-mail includes a link which redirects the individual to a fake web page which appears like the NACHA website and contains a link which is almost certainly executable virus malware.   Do not click on the link.

DO NOT REPLY to e-mails or text message that ask for personal identification or account information -- even if they look official.  Canyon State Credit Union will never ask you to provide personal financial information via an unsecured e-mail or text message. 

Phishing Text Messages  

Several credit unions in the area are reporting that members are receiving phishing text messages.  The text messages contain the following message:  "you credit union account has been frozen - please contact 877-670-5836."  Canyon State Credit Union will never ask you to provide personal financial information via an unsecured email or text message.  DO NOT REPLY to emails or text messages that ask for personal identification or account information -- even if they look official.


Credit Card Fraud Alert

There has been an increase in MasterCard fraud.  These fraud attempts have made it necessary for us to restrict certain credit card transactions.  If your transaction was denied please call the number on the back of your card to confirm your identity and the restriction will be removed.To protect yourself please monitor your account and double-check your monthly statements to ensure they match your records.  If you detect any suspicious activity on your account, please call 1-800-442-4757.

Identity Theft Coverage

Canyon State Credit Union is proud to offer identity theft restoration services to all primary members at NO COST.  If you suspect your identity has been stolen, please call us and will put you in touch with a certified advocate from Identity Safeguards, the nation’s most trusted name in identity theft recovery.  To learn more about the Identity Theft Protection Program please click here.

 

Buying Gift Cards Online
Do you visit eBay and other online auction sites? There has been an increase in gift cards for sales via the Internet. Be careful before you throw one of these cards into your “shopping cart.” It could be part of a new cyber scam. Security experts are calling it cyber money laundering, or e-fencing – another way thieves are converting stolen data into cash.
Here’s how it works: A thief steals someone’s credit card number and purchases a gift card online. The thief turns around and sells it to the highest bidder on an online auction or for a discount at a so-called gift card exchange Web site. Though it’s tempting to take advantage of this so-called bargain, the best bet, according to the Federal Trade Commission (FTC), is to purchase gift cards from sources you know and trust, and to avoid buying cards from online auction sites.
Web Site Fraud

Be careful when purchasing or selling items online. A recent fraud attempt occurred when someone was selling a vehicle online and an interested buyer sent a check that was higher than the asking amount. The seller then received an e-mail from the buyer stating that a mistake had been made in the check, and could s/he please send the difference back by western union. This raised suspicion, and the seller fortunately brought the matter to his financial institution to investigate. This is a scam! Please beware when making transactions online with unknown people or organizations.