FAQs

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Email Privacy

Do you share your email address list with other business?

The Credit Union has never sold and will not sell or provide your personal information to third parties. We may, however, share personal information with our credit union operating partners and affiliates (our service organization for example) as allowed by law, if that information is required to provide a service or product you have requested, a financial product you may be interested in, or if the information is necessary to provide a service agreed to in advance between you and the Credit Union.

For full disclosure, see our Privacy Policy.

How do I update my email address?

Email addresses may be updated in person by visiting a branch, or over the telephone by calling us at 623.580.6000. You can also update your email address online by accessing Member Information within Internet Banking

I have a question or concern about Privacy, what can I do about it?

If you have any questions or concerns about Privacy, contact the Credit Union at 623.580.6000. You can expect an explanation or resolution within 30 days of your initial query. We typically attempt to make contact with you within 2 business days to acknowledge receipt of your concern and to obtain additional information, if required.

I have complained about my privacy concerns and am not satisfied with the response. What can I do?

Your privacy concerns are very important to us. As a member/owner, you have the right to expect a prompt, reasonable response to your privacy concerns. If you are not satisfied with the explanation given or do not believe that your complaint has been resolved adequately, you have the right to escalate your concern to the Supervisory Committee. Please mail a complete explanation to:

Canyon State Credit Union
Supervisory Committee
3440 W. Deer Valley Rd
Phoenix, AZ 85027

Will Canyon State give my information out or sell it to external companies?

At Canyon State, your privacy is one of our top concerns. Canyon State is proud of its reputation in maintaining the confidentiality and security of personal information. We will not sell or divulge your personal information to any unaffiliated organization. For full disclosure, see our Privacy Policy.

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