FAQs

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Remote Deposit Capture

If I discover I’ve entered an incorrect amount for a deposited check, should I re-deposit the check?

No. The check can only be deposited into Mobile Deposit once. If you’ve entered the check amount incorrectly, in many cases a representative will review the deposit and correct the amount, allowing the check to process. If the check does move to a pending status pending further review, you will receive an email from remoteservices@canyonstatecu.org. For questions regarding a pending review, you can email us at remoteservices@canyonstatecu.org or calling 623.580.6000 or 800.224.3330.

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