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System Upgrades



Please explore these topics on the following pages and the Q&A brochure for all of the details.

Core System Upgrade

Banking at the Speed of Life. Please review this Important information about our new system, and how cards, payments, account numbers, member numbers, and checks will be affected.

Member Communication

A letter or email and a Q&A brochure went out to all members about our system upgrades. You should have received the first communication in mid-January and you can also expect reminders to follow.

Online & Mobile Banking

Important information regarding Online Banking, Mobile Banking, and Bill Pay!

Phone Banking

Important information about our new Phone Banking system that begins on Monday, February 12, 2018.


Your statement will have a new appearance but you can still access them more securely via online banking and mobile banking

Biometric ID Technology

This new technology allows us to easily and quickly identify you while keeping your identity safe and secure. Please explore the Palm Print Q&A.

System Availability

Important information about the availability of our various systems. The systems upgrade will involve services being unavailable during upgrade weekend.