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Security Center


Smishing - Text Message Fraud

Have the bad guys turned to texting?

While we make sure to employ top-notch security techniques to keep our members safe, there will always be mischievous individuals out there who are trying to trick you and steal your information for their gain – and they’ve gotten hip with technology, too. Here is more information on the latest way the bad guys operate and how you can stay safe!
SMiShing is another form of the ever-prevalent “phishing” internet scam, and it takes place when someone sends you a text message (also known as SMS, hence the name “SMiShing”) that asks you to provide personal information via a web link or phone number. The messages may even appear to be from Canyon State Credit Union or another organization you do business with. Canyon State Credit Union will never ask you for your personal information in an unsolicited text message.
Like phishing, the text message usually asks for an immediate response. The web link may take you to a site that looks very similar to the organization the bad guy is imitating, complete with the logo. The phone number typically has an automated voice-response system.
I received a SMiShing text message – what do I do?

  • Do not reply to the text message
  • Do not click on any links provided or call the number(s) provided
  • Contact Canyon State Credit Union immediately at 623.580.6000 or 800.224.3330 to report the text and/or to verify if it did indeed come from a legitimate source.

Our priority is to keep you and your account information safe. For the latest security threats and scams, as well as more helpful security articles, visit our Security Education Center.